{"id":38,"date":"2010-05-17T13:42:35","date_gmt":"2010-05-17T18:42:35","guid":{"rendered":"http:\/\/weinshenker.net\/blog\/?p=38"},"modified":"2010-08-21T23:41:52","modified_gmt":"2010-08-22T04:41:52","slug":"i-press-help-for-help-and-get-a-404","status":"publish","type":"post","link":"http:\/\/weinshenker.net\/blog\/2010\/05\/17\/i-press-help-for-help-and-get-a-404\/","title":{"rendered":"I press Help for help\u2026 and get a 404?"},"content":{"rendered":"<p>A quick heads up to other Oracle Applications DBAs out there who apply the quarterly security (CPU) patches from Oracle to their Apps 11i instances &#8211; the patches break the online help for the end users.\u00a0 Luckily, Oracle has released a patch for this (yay!) but they haven&#8217;t updated the CPU documents (which have a section just for that &#8211; Section 5, Document Modification History) nor have they re-released the patches or notified people who downloaded the patches &#8211; things easy to do and things that would make customers better value Oracle Support.<\/p>\n<p>Failures like this by Oracle to get their documentation in sync drive DBAs and clients crazy and makes customers question why they pay 20% a year for Oracle Support.<\/p>\n<p>For those looking to fix the issue, check out My Oracle Support document ID 1080465.1\u00a0 .\u00a0 It&#8217;ll tell you you need patch 9506302.<\/p>\n<p>This was an issue caused by the OCT 09 CPU patches and was also in the JAN 10 CPU patches.\u00a0 You can check for yourself that Oracle didn&#8217;t update the documents &#8211; Note IDs are 880170.1 and 985520.1 respectively.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A quick heads up to other Oracle Applications DBAs out there who apply the quarterly security (CPU) patches from Oracle to their Apps 11i instances &#8211; the patches break the online help for the end users.\u00a0 Luckily, Oracle has released a patch for this (yay!) but they haven&#8217;t updated the CPU documents (which have a &hellip; <a href=\"http:\/\/weinshenker.net\/blog\/2010\/05\/17\/i-press-help-for-help-and-get-a-404\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">I press Help for help\u2026 and get a 404?<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[10,29,35],"_links":{"self":[{"href":"http:\/\/weinshenker.net\/blog\/wp-json\/wp\/v2\/posts\/38"}],"collection":[{"href":"http:\/\/weinshenker.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/weinshenker.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/weinshenker.net\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/weinshenker.net\/blog\/wp-json\/wp\/v2\/comments?post=38"}],"version-history":[{"count":2,"href":"http:\/\/weinshenker.net\/blog\/wp-json\/wp\/v2\/posts\/38\/revisions"}],"predecessor-version":[{"id":137,"href":"http:\/\/weinshenker.net\/blog\/wp-json\/wp\/v2\/posts\/38\/revisions\/137"}],"wp:attachment":[{"href":"http:\/\/weinshenker.net\/blog\/wp-json\/wp\/v2\/media?parent=38"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/weinshenker.net\/blog\/wp-json\/wp\/v2\/categories?post=38"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/weinshenker.net\/blog\/wp-json\/wp\/v2\/tags?post=38"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}